What if the recipient’s address was wrong?

If the recipient’s address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If you set the return address as your own, you can update the address and personally reship the order. If our address is set as the return address, then we’ll contact you for an updated address.

If the package was not returned to sender, then you would have to process a new order to replace the original.

Please check out our Return Policy page for more details.