The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.
All tracking numbers can be found in the shipping notification emails we send out. Tracking numbers generate when a shipping label is printed at our facility. Please keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed. If it has been more than […]
No, our items aren’t available in some countries, due to legal restrictions or shipping carrier limitations. For now, our items are not available in and doesn’t ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically. We’re available to all other countries and ship internationally!
Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days: 2-7 business days for apparel products (t-shirts, leggings, dresses, etc.) 2-5 business days for non-apparel products (posters, mugs, phone cases, etc.) 97.66% of our orders are shipped within 5 business days. More than 50% of our orders […]
From the time your order is placed, and the date when you receive it, there are two processes to consider: Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it […]
If something arrives damaged, send a photo of the damaged goods to support@thesavvysoul.com, then we’ll gladly send a replacement at no cost to you.
We print and fulfill all our products on demand once you place an order. To estimate when your customer gets their order, add our fulfillment time to the shipping time. It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products. Here are the shipping times for each shipping method we may […]
If the recipient’s address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If you set the return address as your own, you can update the address and personally reship the order. If our address is set as the return address, then we’ll contact you for an […]
All orders shipping with the Overnight delivery method for US domestic orders will automatically be marked as priority in our system and bumped up in the fulfillment queue!
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual – it’s from a fixation agent applied during the printing process and it’s not permanent. Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across […]